Important information and rules of conduct redarding the Coronavirus

The protection of our guests and employees is our top priority. Therefore, we have developed a hygiene concept with the greatest care, with which we meet our co-responsibility for the containment of the coronavirus. In the following you will find the most important points to consider when you want to visit our house.
Important information and rules of conduct for you as a guest at Gasthof zum Forst:


In the hotel area and at breakfast

  • Due to the increased time required for cleaning, our check-in and check-out times have changed as follows: Check-in on the day of arrival from 16:30 to 21:00, check-out on the day of departure by 10:00 at the latest
    When cleaning the rooms, we limit ourselves to the final cleaning in order to avoid contact between you and our staff at this point. Of course you will receive daily fresh hotel linen on request, if you tick this on the breakfast and laundry order list
  • Textiles such as bedspreads, seat cushions etc. are provided on request. Please ask at the reception desk
    We also ask you as a guest to wear a mouth-and-nose cover on the roads and everywhere except your table in the restaurant and your hotel room. If you have forgotten yours, we will be happy to provide you with a disposable makeshift mouth and nose mask
  • Please also wait at the front main entrance during breakfast until our staff has taken receipt of you. After you have filled out the contact tracking form, we will take you to your seat
  • Due to the risk of infection with the corona virus (SARS-CoV-2 virus) we are currently not allowed to offer breakfast from the buffet. Alternatively, we offer the same amount of breakfast served at the table. For this purpose, we will ask you the evening before for your desired breakfast period and your breakfast wishes for the following morning

 

In the restaurant area

  • Unfortunately, the same applies here: Please wait at the front main entrance until our staff has received you. After you have filled out the contact tracking form, we will take you to your seat
    For contact tracking purposes, we collect the following data: 1. name, 2. date and time of the visit, and 3. contact information (phone number or address). The data will be deleted four weeks after collection
    Before entering the restaurant you will be informed about cleaning possibilities for the hands and the obligation to use them. Hand disinfectant is provided at the entrance
  • How many people sit together at a table always depends on the latest version of the Corona Ordinance of the State Government BW
  • Our tables and chairs were arranged at a distance of more than 1.5 meters from each other. Please be considerate of the other guests and our staff and avoid unnecessary movements in the restaurant and do not move our tables and chairs
  • Due to the minimum distance of 1.5m between the tables we have a very limited number of seats in the interior of the restaurant. We therefore ask for reservations in staggered time windows 17:00-19:00, 17:15-19:15, 17:30-19:30, from 19:00, from 19:15, from 19:30. It is best to let us know in the morning if you would like to eat in our restaurant in the evening
  • Please remain at your table for the payment process. If possible, payment should be made contactless (invoice to the room or by card payment). A mobile card reading terminal can be brought to the table. For cash payment, a tray must be used to hand over the money. We ask for payment by table instead of separate invoices
  • Service materials (tablecloths, cutlery jugs, seat cushions, napkins, toothpicks, beer mats, wine coasters, salt, sugar and pepper shakers, ashtrays and other table decoration) are reduced to a minimum in order to continuously disinfect the tables and equipment
  • Food and drink menus are designed as a QR code for viewing on a mobile phone and as a paper brochure
  • Children's toys and painting materials are currently no longer provided and would have to be brought along if necessary


General protective measures

  • If you have been in contact with a person infected with SARS-CoV-2 in the last 14 days or if you show symptoms of respiratory infection/raised temperature, you must not enter the inn
  • You will find important hygiene regulations on the notice board in front of the restaurant entrance
  • Please keep at least 1,5m distance to other guests and our staff
  • Please avoid physical contact, especially shaking hands and hugging
  • Please wear a mouth-nose cover on the roads and everywhere except your table in the restaurant and your hotel room. If you do not have your mask at hand, we will be happy to provide you with a disposable temporary mouth and nose mask
  • According to the regulation, communication between you and our staff should be kept to a minimum. Please do not regard this as personal disrespect. Despite this regulation, we try to offer you a pleasant and friendly service and are very pleased that you are our guest
  • For reasons of protection against infection, services of the establishment (accommodation and catering) may only be used if you provide us with your name, telephone number or address and time/date of the visit. In case of refusal, we are not allowed to accommodate you or offer any other services
    Unfortunately, for all stays (hotel room, breakfast and dinner), an additional separate form must be filled out each time for tracking purposes in order to be able to trace these guest contacts. The registration as a hotel guest is not sufficient for this